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Integration Services

Salesforce Platform helps to reduce the effort to integrate with applications such as Microsoft, SAP, Oracle, or third-party solutions and external cloud such as Amazon Web Services, Facebook, Google AppEngine, and Twitter.

We help you to integrate with existing system with Salesforce CRM, which is faster, simpler, and less risky integration which delivers new level of agility to existing systems.

For this we also help you to choose integration middleware and help you built full system which connects to your existing system and Salesforce CRM providing you with real time data and updates.

Enhancement Services

Many customers using Salesforce are not fully aware of Salesforce capabilities. Many items on old system do not make way to new system due to time and cost constraints. We help you understand and improve your Salesforce environment in following way

  • Identify areas for process improvement
  • Update page layouts to increase adoption/ease of use
  • Leverage record types of business flows
  • Build custom objects to fill functionality voids
  • Recommend and implement Apps from the AppExchange
  • Reporting Optimizations
  • Identify data issues through careful analysis
  • Implement field-level data control

We also work with your team to ensure that you use all Salesforce functionality to give your sales and service teams an added advantage. Utilize our experience to make sure that your team is well trained to use Salesforce to maximize your investments.
Get in touch with us to take advantage of modern CRM to maximize your investments and time.

Managed Services

After brief initial business and Salesforce assessment, we provide following services:

  • Regular “Salesforce Health Checks”
  • Provide “New Salesforce Features” recommended from Salesforce
  • Recommended a “punch list” of simple changes to streamline your Salesforce solution and/or maximize its potential
  • Configure and Customize key Sales and Service features
  • Support customers with helpdesk or a managed service
  • Develop Custom List View, Reports and Dashboards
  • Implement and update Workflow and Approval Processes
  • Load and cleanse Salesforce Data
  • Administer your Salesforce Users, Profiles, Roles, Groups

Salesforce Consulting

Salesforce is the well-known cloud computing service provider with expertise in SaaS (Software-as-a-Service) consulting and training. We at Infrabeat, share with you our consulting services, which are solely intended to help you to map with your business process and fulfill your organizational goals.

We offer following Salesforce CRM Services:

  • Review of business process of an organization
  • Identify and execute the best Salesforce CRM practice
  • Map the existing business process- Approval and Workflow process in Salesforce CRM
  • Customize the User Interface
  • Develop Custom Functions using Apex, Visualforce
  • Effectively use Force.com Platform with native custom applications
  • Business Intelligence and Analytics
  • Third Party system Integration with Salesforce CRM
  • End user support with remote administration
  • Provide End User Training
  • 24X7 support

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R/3 Client Operations

R/3 client operations also known as ‘multitier platform’ supports the R3 enterprise application (EA) group. These services are especially developed by SAP AG, R/3 client operations make sure that general OS tasks are carried our efficiently and provide an environment where multiple users can run separate applications.

Database Management

At Infrabeat, we provide database management services assuring continuous availability of your database systems. We provide Database Management services in the sectors of Retail, Banking, Financial services and Insurance, Healthcare and Telecom.
We end up creating volumes of data in our day to day operations.

Businesses often find themselves struggling while performing tasks like storing, retrieving and sharing data. This not only hampers their business performance and productivity. Our Database management services enable enterprises to ensure support and continuity to the most business-critical, huge and difficult applications.

Below are few services we provide under Database Management

  • Database Administration
  • Data center management
  • Backup and Recovery
  • Database Security
  • Performance monitoring
  • End-to-end data security