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Drives Business Growth with Optimized SAP AMS Excellence

Drives Business Growth with Optimized SAP AMS Excellence

Electronics Manufacturing Company

SAP AMS Drives Performance and Availability

InfraBeat’s SAP AMS solution helped the client to improve the performance and availability of its SAP S/4HANA system, which led to improved business results.

A leading electronic manufacturing services (EMS) company providing manufacturing and design focused solutions in consumer durables, home appliances, lighting, mobile phones, security devices, set top boxes, wearables and medical equipment to customers across the globe, along with repairing and refurbishment services of LED TV panels.

USD 1.2 BN

Turnover

Major Customers

Samsung, Apple, and Huawei

20+

Manufacturing Plants

6

R&D Centres

InfraBeat Solution

  • System maintenance: Routine tasks such as patching, upgrades, and performance tuning
  • Technical support: 24/7 support to resolve SAP incidents quickly and efficiently
  • Manufacturing execution support: Integration of various MES systems with SAP S/4HANA and support for MES systems that track and optimize manufacturing processes
  • Project management: Services to plan, execute, and deliver SAP projects successfully
  • Performance optimization: Services to improve the performance of SAP S/4HANA system

Key Achievements

Increased Customer Satisfaction
Improved performance and uptime of SAP systems

Savings on Annual IT Costs
Cost savings due to improved uptime and resolution time

Reduced Incident Resolution Time
50% reduction in incident resolution time

Improved System Uptime
99.9% uptime with no system outages

Achieved 100% SLA Compliance
Met all service level agreements

Success Story

Drives Business Growth with Optimized SAP AMS Excellence